Get a warranty

Online Form

Offline Form

01

Fill out warranty checklist form

Fill it out online
01

Fill out warranty checklist form

Download offline form
02

Upload receipts

Upload ALL receipts for KARNAK
products purchased
Upload Receipts
02

Attach receipts to email

Attach photos or scans of ALL
receipts for KARNAK products to an email
03

Submit to confirm

Submit
03

Send email to confirm

Send email to warranty@karnakcorp.com
Send email
01

warranty checklist form

02

Upload receipts

Upload ALL receipts for KARNAK
products purchased
Max file size 10MB.
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03

Submit to Confirm

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Online forms are only available on the Desktop version of the KARNAK website

Online and Offline Form steps

04

Process period

Your warranty will be issued and sent to you
in approximately 5 - 7 days
05

Success!

Once you have received the warranty,
it is time to move onto your next KARNAK project.
01

Contact us

Contact your local KARNAK representative to discuss your roof project.
Contact Representative
02

Fill out form

Fill out the INTENT TO WARRANT FORM (Form 1 for Metal roofs, Form 2 for Non-metal roofs), attach photos, and submit to KARNAK.
Metal roofsFill Form OnlineDownload offline formnon-metal roofsFill Form OnlineDownload offline form

Metal Roof Coating System Intent to Warrant Form

Submit to Confirm

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Online forms are only available on the Desktop version of the KARNAK website

non-Metal Roof Coating System Intent to Warrant Form

Max file size 10MB.
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NOTE: If there are multiple buildings in a complex, document building number and location – if necessary draw illustration map of buildings to identify in case the numbering system changes. Or download picture from Google Earth and number each building. Include notes such as Building Use & Particulars, ie: warehouse, factory, produces widgets, etc. Also note surrounding buildings or land and list possible contaminants, ie sandy field, smoke stacks, etc. Note any unusual details specific to project including detailed documentation and pictures on seams, penetrations, stacks, leaks, openings, alligatoring, etc. and intended repair methodology.

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Online forms are only available on the Desktop version of the KARNAK website

03

Pre-approval

Wait for an email from the KARNAK warranty team providing you “Pre-Approval” before starting your warranty-requested project. Once you receive an email with “pre-approval” go ahead and begin your roof project.
04

In-progress photo form

When work is 30% to 40% completed, submit the IN-PROGRESS PHOTO FORM – and be sure to include photos of your progress. (Feel free to submit this form + progress photos as many times as you would like as the job progresses.)
StartFill Form OnlineDownload offline form

In progress photo form

Upload photos

Max file size 10MB.
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Submit to Confirm

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Online forms are only available on the Desktop version of the KARNAK website

05

Warranty checklist form

After the job is complete, fill out and submit the WARRANTY CHECKLIST FORM. Be sure to attached at least 8 photos of the completed job.
StartFill Form OnlineDownload offline form

warranty checklist form

Upload receipts

Upload ALL receipts for KARNAK
products purchased
Max file size 10MB.
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Max file size 10MB.
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Max file size 10MB.
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Max file size 10MB.
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Upload photos

Max file size 10MB.
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Submit to Confirm

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Online forms are only available on the Desktop version of the KARNAK website

06

Review

KARNAK will review all documentation, and if in order, will issue an invoice for you to pay for the warranty (If documentation is not in order, additional information will be requested).
07

Pay the invoice

Once paid, KARNAK will, if necessary, schedule an inspection of the roof coating application you have completed
08

Process period

The warranty will be processed in approximately 5-10 business days after the inspection (if necessary) has taken place. KARNAK will send the issued warranty to you via email.
09

Success!

Time to move onto your next KARNAK project.
Great, Let's go!

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